customer service
Thank you for visiting our site we are a small family run business which has established its self through the many air-shows we attend each year. You may have seen us or visited us at one of the shows. We are avid aviation enthusiasts and have been collecting models and prints for over 20 years, therefore we endeavour to ensure that every model or print we send out is as perfect as we would expect to recive.
To order any of our models or prints is easy you can buy on line on a secure site or telephone / email us, or text us from your mobile.
We offer no gimmicks and there's no club to join to get your 10% discount all our prices are realistic and you save a lot more than the usual 10% that most other retailers offer, at the end of the day you are the collector and you know yourself how much these models cost.
If we can be of any assistance to you please give us a call you will receive friendly service on a personel basis.
We accept all major credit cards, cheque's or if you are at any of the shows the old fashion stuff cash.
If we don't have what you are looking for on our lists we will do our upmost to source your requirements, our stock lists change week by week especially during air-show season so please give us a call before ordering if any of our models say out of stock they can still be orderd and will be dispatched when available.
Postage and packaging costs vary depending on the model, we charge you what we get charged at the post office. As a guide the air-fix kits costs £2.50 -£5.00 and £3.50-£7.50 for the diecast models it depends on the weight and size. Our regular customer's do not get charged for postage .
All orders over £ 30.00 free P/P in the UK / over sea's order's are charged at cost.
Nothing is more important to us than customer satisfaction.
If you wish to speak to us you can get us any time on the mobile on 07973 682 415 or email us
OUR EMAIL ADDRESS mail@southviewaviationart.com